everything was handmade by me with love and care. including this website! please expect some small variations from the product photograph and the item you receive, as sometimes your items are made to order. i think that’s part of the charm of handmade!
your proceeds are directly going to an independent artist, not the pockets of a big corporation. yay you! thank you!!! :)
no returns or exchanges on any items, so please consider this before making an order. returns for items damaged during transit will be made on a case by case basis.
all that said, contact me if there are any issues and we will figure something out! i want all of my lovely customers to be 100% happy with their lian.soy purchase.
if something you love and need is sold out, contact me and i may recreate it just for you at no extra cost (with a small down payment to reserve).
most items are fragile (clay) and many have sharp parts (pins), so please be careful! they are not meant for young children. if something does break while in your possession, i can offer guidance on how to fix it!